Clement Housing Community Care Teaching Note

Open Source
Author: Linda Hill
Publication date: January 2011
Pages: 4
ISBN: 978-0-9734977-5-5 

This teaching note is for instructors only.

Laura Miller was the Executive Director of Clement Housing Community Care, a supportive housing agency for frail older adults located in Toronto, Canada. On October 25, 2009, three Personal Support Workers approached Laura Miller concerned about assisting four wheelchair bound clients to and from the dining room via a steep ramp and the impact on their personal back health.  They informed Laura Miller that they did not want to continue to assist these clients.